To: All Shadrach Online Customers
From: Sam Benge, Shadrach Office Manager
Date: May 1, 2002
Subject: Important announcement about changes at Shadrach.net
We are very pleased to announce that Shadrach Online's ISP business has
recently been acquired by ISPedia, a growing Internet Service Provider
with dialup coverage throughout the United States. We know that
Shadrach Online has served the area well, and we pledge to continue
providing you with the best in Internet service and support. Should you
have any questions or concerns at all regarding this transition, we
invite you to please call us anytime on our 24/7 hotline at
866-253-5772.
For Shadrach's customers, this means that you will begin experiencing
significant service improvements. Some of these new benefits include:
- A toll free number (866-253-5772) for all technical and customer
service issues
- 24 hours a day, 7 days a week customer and technical support
- Thousands of U.S. Internet dialup numbers to choose from
- More FREE Web space for your account
- Your own homepage located at "yourname.shadrach.net"
- The ability to pay your bills, add services and manage your
account online
As a Citrus County business, we know how important it is to maintain a
local presence. We are therefore pleased to announce the opening of our
new office, which is located at:
2063 North Lecanto Highway
Lecanto, FL 34461
Office Phone: (352) 746-2500
My name is Sam Benge and I have been managing the Shadrach operation for
over a year now. I will be continuing to work with Shadrach and
ISPedia at the new Lecanto office. Should you wish to speak with
me or someone in our office, please feel free to give us a call at
(352)
746-2500.
***IMPORTANT INFORMATION BELOW! PLEASE READ.
A few minor modifications will be required to account for the changes.
Remember, we are open at all hours to lend a helping hand. For simple
instructions on how to make these changes, please visit our help page
at: http://www.shadrach.net/changes/dialup
1. Changes to Your Login Names - When you dialup to Shadrach Online or
check your email, you must now add @shadrach.net to your login name.
This means that your dialup and email login name should look like:
login@shadrach.net Your password remains the same as before.
2. Changes to Your Dialup Number - Beginning today, May 1st, 2002, we
ask that all customers who currently dial into the number (352) 637-0102
(this probably means you!) to please begin dialing into our Crystal
River access number which is (352) 417-2220.
Please note that on May 26th,the (352) 637-0102 will no longer be
available, so please make the necessary changes as quickly as possible.
3. Changes to Your Billing Address - Please begin remitting all
payments to the new Crystal River office. Checks should be made out and
sent to:
Shadrach Online
2063 North Lecanto Highway
Lecanto, FL 34461
We are very pleased to welcome Shadrach's customers to ISPedia and once
again invite you to call us anytime at 866-253-5772. We look forward to
serving you as we continue to build the best ISP in America!
Best Regards,
Sam Benge
Office Manager, Shadrach Online
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