Shadrach Online, an ISPedia Company!


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:: Support

At ISPedia we realize that strong customer support is absolutely vital. We strive to offer a wide array of human phone support to all of our customers on topics ranging from technical problems to questions about billing and other available services like Web Page design and Hosting.

Internet Access
We recognize that setting up computers and navigating the Internet can sometimes be tricky for even the most savvy users. Our well trained technical support staff have fielded just about every kind of support call imaginable and they are available from 9am - 11pm , Monday to Friday, ready to assist our customers in a professional and friendly manner.

Billing
We are able to give our customers up-to-the-minute reporting on any information concerning their account status, billing options, charges and upgrade pricing.

Contacting Support
For answers to the most commonly asked questions, we encourage you to look through our FAQ pages.

Shadrach Online
2063 North Lecanto Highway
Lecanto, FL 34461

Support hours are 9am to 10pm EST Monday to Friday.

Toll Free Number: 1-866-469-3226
Customer service: 1-866-469-3226
After 9pm: please call 1-866-253-5772
www.shadrach.net

E-mail address: billing@shadrach.net

Shadrach Online Staff
Sam Benge – Office Manager
sam.benge@shadrach.net

Technical Support Email
support@shadrach.net

Billing Support Email
billing@shadrach.net